The allegations made in these complaints are unverified, are not always member of all consumers’ experiences with Advantage, and get have outdated information (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

“You will find a cost package currently have an income inspired payment which had been arranged courtesy KHESLC, they withdraw XXXX away from my personal checking account a month and place they inside account number XXXX and this continues that which you week and contains just like the XXXX out of XXXX that it page I just received XX/XX/XXXX and so i really should not be inside the standard XXXX XXXX”

We debated it back at my credit history and because I had closed a binding agreement they said that it absolutely was genuine

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. payday loans West Lafayette IN I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

I do believe which to be a predatory financing tactic in which KHESLC might be able to raise accrued desire to the loan without having any training otherwise intention of your borrower, in an effort to enhance their earnings

“We began receiving phone calls of Kentucky higher education shortly after my dad died inside XX/XX/XXXX. I averted the new calls initially but then decided I wanted to completely clean up my borrowing from the bank and so i replied the phone. We assumed because of my personal temper immediately following my dad introduced, this is the borrowed funds I got many years before. We even-set upwards payment plans into university therefore i you may pay hello. Really when i try bringing deeper to your my personal credit report seeking to discover some thing fixed I observed almost every other deceptive hobby to my credit report. Eg with two most other social protection amounts connected with my account. In addition to various other membership that have been perhaps not exploit and also have since the been got rid of while i look over my personal credit history I seen the institution that we in the first place got the loan are on there and the membership finalized. Whilst I am thinking about that it Kentucky higher education they shows I’ve even generated costs that we hadn’t earlier in the day. They suggests I had the loan in XXXX and that i performed maybe not rating that loan from that school from inside the XXXX. In addition hit out to the college whenever it ultimately titled me straight back, I experienced a lengthy talk which have hi lady on my personal account I asked the lady to send myself the initial documents of financing in which I’d initial started the loan for the team. We have maybe not gotten one to files thru current email address. She as well as went on and on throughout the most of the techniques I will have to go through, which, I informed her which had been perhaps not my personal financing. I am not browsing spend a loan that is not exploit I am taking action. We titled and you may spoke having a female into the borrowing bureau just who contributed us to contact all of you. Delight assist me using this type of number since it is likely to stop me personally off getting my personal stimulus or anything that can come from the federal government particularly my personal tax return, ect. I do not are obligated to pay it loan, and that i normally install a copy of dos from my personal credit reports. Then you may observe that I did not make this financing and now have find other deceptive activity which was on the my personal membership. Many thanks to suit your some time I’m hoping so you’re able to tune in to back quickly.”